Communication between employees is more vital now than ever
nAbleMD helps your staff keep in contact with each other as they perform their daily tasks.
How many claims are lost because they weren't forwarded to the right person? How many angry patients are lost when nobody returns their calls? How much knowledge is lost when a staff member leaves the clinic? In addition to daily to-do lists and a clinic-wide contact list, nAbleMD's Task Management features include both internal messaging that allows your staff members to forward encounter and payment details to each other as well as a patient contact log that tracks the patients who need a callback.
Benefits for your practice:
- Record Request Tracking
- Not providing requested medical records on a timely basis is a major risk for many practices. With nAbleMD you can track your outstanding medical record requests, check that patients have paid any required fees, and ensure that paperwork is delivered on time. nAbleMD can also track incoming medical records as well, allowing staff members to note when copies of charts have arrived for the doctor to review.
- Internal Messaging
- nAbleMD's messaging allows staff members to communicate with each other even when they are outside of the office. By allowing staff members to attach encounter, payment or patient details to the message, nAbleMD allows the recipient to get directly to the heart of the matter and fix the issues being discussed without needing to search the system.
- Task Management
- nAbleMD allows staff to create daily to-do lists and check off that their tasks have been done. Creating and assigning a task for a staff member is as easy as checking a box on the internal message. Administrators can see whether the employee has read the message, accepted the task and completed the task.
- Clinic Contact Directory
- Clinic staff can create a central directory of contact information for office supply stores, insurance companies, hospitals and more, making it easier to share knowledge between staff members and retain that knowledge despite employee turnover.
To learn more about how our task and communication management features can help streamline your practice, contact us for an online demonstration.
